New to

Create a New Login

Register now and create a new User Login - It's free and only takes a minute.

You get complete access to:

  1. Free trial versions of new products
  2. Free online presentations on training topics
  3. Free bonus products (exclusive to registered users only)
  4. Member only articles and papers
  5. Regular product updates
  6. Skype based personal consultancy sessions

Ten MOST POPULAR Products's 10 most popular items - buy now...

Tip of the Week

Tackling Behavioural Performance Problems

Gather the facts and then use the DEAL WITH IT formula...

[read more] [see all]

Latest News

20th March 2015

Get ready for the Virtual Classroom Revolution

[read more] [see all]

Training Delivery

We can provide trainers to create and run customised courses and training webinars for you using the resources on this site anywhere in the world.

For more information contact us:

FREE Articles

Take a look at a selection of our short articles to give you a feel for our views on topical issues.

Download the articles for FREE. Use them any way you want.


Frequently Asked Questions (FAQs).

View FAQs

Weekly Tips


1 - Personal Efficiency

Here are five tips to increase your personal efficiency using ‘To Do’ lists... [read more]

2 - Creating A Vision

Create a vision which inspires... [read more]

3 - Generating Creative Ideas

Create winning ideas... [read more]

4 - Managing Different Attitudes To Change

Overcome resistance to change... [read more]

5 - Assertiveness

Assert yourself and say ‘NO’ [read more]

6 - Effective Listening

Improve your listening skills... [read more]

7 - Running Meetings

Spend less time in meetings... [read more]

8 - Consulting With Others

A consultation process which really works... [read more]

9 - Planning a change effectively

A way to analyse a problem in order to solve it is... [read more]

10 - Coaching To Solve Problems

Coach people to solve their problems... [read more]

11 - Change Management Process

Manage change successfully... [read more]

12 - Paperwork And E-Mails

Cut down time on e-mails and paperwork... [read more]

13 - Describing Performance Measures

Describing performance measures which motivates... [read more]

14 - Handling Employee Reactions

How to handle defensive people... [read more]

15 - Influencing Styles

Influencing using your beliefs and values.... [read more]

16 - Possible Negotiation Results

Negotiate for win/win outcomes... [read more]

17 - Safe Presentation Openings

A ‘punchy’ start to a presentation... [read more]

18 - Recruitment

Questions to test recruitment candidates... [read more]

19 - Time Management Self-Discipline

Time Management with Self Discipline... [read more]

20 - The Performance Management Cycle

Get results with a performance management process... [read more]

21 - Improving Employee Job Satisfaction

Improve your people’s job satisfaction... [read more]

22 - Handling Employee Reactions

Controlling telephone calls... [read more]

23 - Travelling Time

Using travelling time productively... [read more]

24 - Raising Behavioural Problems

Tackling behavioural problems... [read more]

25 - Structure Of A Persuasive Presentation

Making a presentation memorable… [read more]

26 - Handling Questions And Objections

Handling questions and objections effectively... [read more]

27 - Selling Your Ideas

Selling your ideas powerfully... [read more]

28 - Selling The Benefits Of Your Ideas

Receiving feedback positively... [read more]

29 - Handling Employee Reactions

Handling hurt employee reactions... [read more]

30 - Handling Employee Reactions

Handling passive employee reactions... [read more]

31 - Personal Planning

Here are five tips to improve your personal planning... [read more]

32 - A Formula For Change Management

Think of a change you are wanting to introduce. Apply the following formula to it... [read more]

33 - Coaching To Develop People

Use the DEVELOP Model to help people to grow and develop in their jobs... [read more]

34 - Delegating

Here are five tips to help you to delegate more effectively... [read more]

35 - Agenda for An Appraisal Meeting

Here is a possible format to structure an appraisal meeting... [read more]

36 - Providing Positive Employee Feedback

Providing regular positive feedback to individuals on their performance is one of the most important parts of a manager’s job... [read more]

37 - Confronting Others [read more]

38 - Communicating A Vision

Here’s a formula called VISUAL... [read more]

39 - Tackling Behavioural Performance Problems

Gather the facts and then use the DEAL WITH IT formula... [read more]