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Improve your listening skills...
Accurately listening is a skill which requires conscious effort to employ. The following checklist might help you to be a better listener.
|L||=||Look at the person speaking, have good eye contact.|
|I||=||Inquire with questions to show interest.|
|S||=||Summarise your understanding of what the person is saying.|
|T||=||Take notes, preferably pattern notes in order to be creative at the same time.|
|E||=||Encourage with nods, smiles and use of silence.|
|N||=||Neutralise your feelings, keep an open mind – the delivery may be poor but the content valid.|
For more insights check out our resource Listening Effectively