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Tackling Behavioural Performance Problems

Gather the facts and then use the DEAL WITH IT formula...

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Weekly Tip Eleven

 

Change Management Process

Manage change successfully...

 

Below is a process for managing major change.  Use it to plan and implement major change initiatives.

 

1. Analyse the change – is there a need for it; is there the necessary desire / motivation to deliver it; are the resources available to deliver it?


2. Create a sense of urgency – communicate a “burning platform”; share the facts; spell out the risks / benefits.

 

3. Form a guiding coalition – identify and form a group of key opinion formers and decision influencers who will own and drive the change.

 

4. Construct a change plan – describe the current situation as well as the preferred future situation; identify the key issues and a plan to address them; include a stakeholder communication plan.

 

5. Communicate the plan – face-to-face, in small groups; to key stakeholders, to obtain buy-in to the proposed change.

 

6. Lead and Manage the Change – get some early wins to show proof; keep communicating the long term vision; use project management skills to deliver results.

 

7. Create Change Leaders – appoint change champions at all levels within the organisation; train them; reward them.

 

8. Anchor the Change – ensure that the change becomes part of the new norm; appoint managers who will reinforce it; make the change a part of the ongoing culture.

 

 

For more insights check out our resource Planning Change Initiatives

 

 

(view all Weekly Tips)